Travel agencies and travel face of customers
Agencies Travel & Tourism civic responsibility and obligations in the face of customers. "According to the law of the Algerian"
an introduction:
The tourism agencies and travel and a promising future in view of the role they play in promoting and marketing tourism services, thus affecting the tourism sector, which is of major importance in the global economy and the national particular, and this is reflected positively on moving the various sectors, especially the transport sector as a part of the journey contract.
And practical opportunities posed by the study on the lawsuit brought by tourists in the face of agency travel and tourism for damage injury during Rahlh- as to compensate the injured is one of the fundamental responsibility of civil-jobs especially to tourism agencies and travel as a commercial organization of travels and stays tourist, individual and collective and all the services associated with them, are of a special type, so do not place on the market materially product for which can be previewed, but that the tourist acquires on the basis of propaganda and publicity tourist service pay in advance the price, and do not recognize them, but later consumption, which makes it vulnerable to accidents is Mtoukah.lzlk the ties that bind the client agencies, tourism and travel, based primarily on the Agency's ability to meet its obligations more than the service itself. However, the confusion lies in the complexity of tourism agencies and travel customer relationships, and whether this diversity is reflected in the agency's obligations, and therefore the responsibility, or is it stepped down and turn one whatever the conditioning nature of the links between them?
First, the nature of the trip held:
If this confusion calls stand on the obligations incumbent upon agencies tourism and travel direction of their customers, and what whittling for violation of these obligations is the responsibility, it requires further identify the source of these obligations and specified the Association of Flight contract, or tourism and holding travel as stated in law No. 99-06 on active tourism agencies and travel.
1. trip holding properties:
The journey contract as defined in Article 14 of Law 99-06 is: "contract under which the agency is committed to tourism
And travel to perform services for tourists is to organize individual trips or collective versus a sum of money. "The most important of these related to travel services, which are contained in Article 04 of the 99-06 tour of law, cultural events and sports, sell tickets, rental cars, Help tourists ....
This definition can devise a journey of holding properties in that:
1. netting contracts binding on both sides.
2. consumption decades: where are tourism agency and professionally Travel operates for the purpose of performance of tourist services, and be a tourist or client consumer asks these services fulfilling requirements of the people, a party vulnerable to tourism and transport professionals, and thus an exhibition of tourism services is poor and sometimes canceled . And this is what led to the need for self-protection for tourists by tightening travel agencies and travel commitments as a professional specialist. In particular with regard to price oblige him to announce clearly and is reportedly in the 95-06 on Competition Law, and as well as a review of the price under the item on the contract, "Article 17 Qanon99-06."
On the other hand, exposure to the agencies sanction in case of false advertising concerning prices or services fine "Article 4599-06 law."
3. From commercial contracts: where is the article 30 of Law 99-06 and travel agency arena and commercial enterprise practiced on a permanent basis, especially in package tours a commercial activity, where the IAEA is based contractor tourist repeating tourism activities using the material and human means.
5. deferring to: especially in organized trips where the client joins a model contract free unilaterally by the Agency of tourism and travel, without being able to discuss it, except in the case of whether the conditions are arbitrary, they are null and void, such as removing the trip without reason and without contracts compensation tourist.
The most important feature is that 6- contracts vehicle, was held the trip is a combination of private contracts, has concluded agency tourism and travel agency contract to play the role of mediator, to provide tourist services the customer's name and account, has concluded a contract of carriage when conducting flight means transfer owned by it or have rented, and may be held agency commission for the transfer where the conclusion of transport in its name and on behalf of the client. In addition to the construction contracts when you organize trips and preparation program, whether carried out by the agency itself or entrusted to the providers of tourist services professionals, Kalnaql, hotel, restaurant owner, tour guide.
2-conditioning trip held:
Composite decade property This raises the problem of air conditioning or legal provisions Almtbakh.lma went towards the need to defragment the flight was held and the application of the various provisions included in this decade, according to the stage where the tourists for the accident, if damaged, for example during the transfer process, applied to the tourist agency and travel provisions relating to the contract of carriage. While he went another direction, and it is likely the trend to take hold a journey legal as a standalone unit, private, and that the contracts concluded by the tourism agency and with a motley provisions of travel, for example, the construction contracts to respond to the physical works for the benefit of the employer independently, while holding responding to legal actions for the benefit of the client and under his supervision, and this is what leads to the often can not be applied to the provisions of the IAEA and entrepreneurship at one time. It is imperative to subdue the flight contract for legal system is derived from one type of contract, and in view of the obligation placed on the agency, and travel. For example, if their role was limited to mediation in custody, the contract agency contract and applied its provisions and the application of the rule dependency branch of origin.
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